Published on Gibson D. Lewis Health Science Library (https://library.unthsc.edu)

Home > Help > Get Help

In Person

Reference personnel are available to assist you from 8:00 A.M. to 5:00 P.M., Monday through Friday, in the Library Research Services Office (Level 2, LIB-222). At other times, request research help at the service desk by the main entrance.

Phone

  • For research-related questions or requests, call us at 817-735-2070 [1] or toll-free at 800-687-5302 [2]. We'll try to help you over the phone, or you can schedule an appointment for an individual consultation with a librarian. 
  • For questions about your borrowing account or Pharos copy/print account, call 817-735-2465 [3].
  • For help with a document delivery or interlibrary loan request, call 817-735-2464 [4].
  • For other numbers, see librarians & staff [5].

E-Mail

  • For research-related requests, use the Ask Us [6] form. Librarians will respond during weekday hours. 
  • If you have a question about your borrowing account, send an e-mail message to AskALibrarian@unthsc.edu [7].
  • For staff e-mail addresses, see librarians & staff [5].

Self-Service Online

  • See our FAQ [8] for a list of frequently asked questions.
  • For more information about services we offer, see reference services [9].
  • To learn how to use research databases and other online resources, see database tutorials & help [10].
  • To get librarian recommendations on the best resources for common research topics, see our research guides [11].
  • To view your borrowing account information and renew items, see borrowing account information [12].  
  • If you have a question about document delivery, see document delivery / interlibrary loan [13].

Source URL: https://library.unthsc.edu/content/get-help

Links
[1] tel:817-735-2070
[2] tel:800-687-5302
[3] tel:817-735-2465
[4] tel:817-735-2464
[5] https://library.unthsc.edu/about/staff
[6] https://library.unthsc.edu/content/ask-librarian
[7] mailto:AskALibrarian@unthsc.edu
[8] https://libguides.unthsc.edu/faq
[9] https://library.unthsc.edu/content/reference-services
[10] https://library.unthsc.edu/content/database-tutorials-help
[11] https://libguides.unthsc.edu/
[12] https://library.unthsc.edu/content/my-account
[13] https://library.unthsc.edu/content/document-deliveryinterlibrary-loan