Document Delivery

How do I request an item?

  • Login or create an account to make a request. 
  • Request database articles by clicking on the “UNTHSC - Find Full Text” button. Select "Request item" if the article is not available.
  • Stop by the service desk to request an item.

How long does it take?

  • Turnaround time is usually 1 to 2 business days.
  • Large orders, incomplete citations, requesting items from other libraries, and waiting on copyright holder's permission may result in a longer turnaround time.
  • Requests are processed in the order they are received (with some exceptions).

How much does it cost?

  • Fees for services lists base prices and rush service fees.
  • You may be responsible for copyright permission fees or lender fees. You can approve these charges or cancel the order.
  • You may request to have images scanned in color, but these are charged as a separate document.

Can I submit a rush request?

  • Rush requests are filled the same day if we own the item.
  • Submit rush requests by 4:00 P.M. Note "rush" on the request form and call 817-735-2464.
  • There is no added service charge for UNTHSC patrons, but service will be suspended if the rush status is abused. 
  • Additional fees may apply for non-UNTHSC patrons.
  • If you are requesting express mail service, you will need to provide an account number or pay the library for the shipping cost.

How do I get the item?

  • Via email as a PDF document.
  • USPS standard mail service.

What about copyright?

Copyright Limits

Copyright guidelines for interlibrary loan limit libraries to five copies "borrowed" per calendar year from any single periodical title. Beyond that, publisher permission is required. However, this applies only to articles published in the past five years. Under Fair Use guidelines a library may copy only one article per issue in response to a request. If your request would cause these limits to be exceeded, the library staff will notify you of the item's availability status and the amount of any royalty fee that will be required to obtain it.

Copyright Notice

The copyright law of the United States (Title 17, United States Code), governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order, if, in its judgment, fulfillment of the order would involve violation of copyright law.