Turnaround Time

  • Articles and chapters are usually available within 1-4 days.
  • Books and other physical items can take up to two weeks to arrive.
  • Large orders, incomplete citations, requesting items from other libraries, and waiting on copyright holder’s permission, may result in a longer turnaround time.
  • Requests are processed in the order they are received (with some exceptions).
  • Requests submitted in December may be delayed due to holiday closings.
  • Gibson D. Lewis Library cannot guarantee delivery times. Filling the ILL request depends primarily on the lending library.
  • There are times when we are unable to fill a request, though this rarely happens. Patrons are notified when this happens.